Frequently AskedQuestions

Everything you need to know about Fluencr.in and influencer marketing

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Getting Started

What is Fluencr.in?

Fluencr.in is an all-in-one influencer marketing platform that connects brands with authentic content creators. We use AI-powered matching to help influencers and brands discover, connect, and collaborate effectively.

How do I sign up for Fluencr.in?

Download our mobile app from the App Store or Google Play Store, create an account with your email or phone number, complete your profile verification, and start exploring opportunities immediately.

Is Fluencr.in free to use?

Yes, basic features are completely free for both influencers and brands. We offer premium subscriptions with advanced features like detailed analytics, priority matching, and enhanced campaign management tools.

What social media platforms are supported?

Currently, we support Instagram, YouTube, Twitter, Facebook, and TikTok. We're continuously adding support for more platforms based on user demand and market trends.

Do I need a minimum number of followers to join?

No minimum follower requirement! We believe in authentic engagement over follower count. Micro-influencers with engaged audiences often perform better than accounts with large but passive followings.

For Influencers

How do I create an attractive influencer profile?

Complete all profile sections with high-quality photos, write a compelling bio that showcases your niche and personality, link all social media accounts, upload portfolio samples, and regularly update your content to stay relevant.

How are campaigns matched to influencers?

Our AI algorithm considers your audience demographics, engagement rates, content style, past campaign performance, niche expertise, and brand alignment to suggest the most suitable campaign opportunities.

What should I include in my campaign application?

Include a personalized message explaining why you're perfect for the campaign, relevant content samples, proposed content ideas, your audience insights, expected deliverables, and timeline for completion.

How do I set my rates?

Consider factors like your engagement rate, audience size, content quality, niche expertise, and time investment. Research industry standards, start competitively, and adjust based on demand and campaign success.

What happens if a brand rejects my application?

Rejection is normal and doesn't affect your profile. Review the feedback if provided, improve your proposal approach, and continue applying to other suitable campaigns. Persistence and continuous improvement are key.

Can I work with multiple brands simultaneously?

Yes, you can work on multiple campaigns as long as there are no exclusivity clauses and you can deliver quality content within agreed timeframes. Always check campaign terms for any restrictions.

For Brands

How do I create my first campaign?

Set up your brand profile, define campaign objectives and budget, specify target audience demographics, create detailed campaign briefs with content guidelines, set timeline and deliverables, then publish to start receiving applications.

How do I find the right influencers for my brand?

Use our AI-powered search with filters for audience demographics, engagement rates, location, niche, and follower count. Review influencer portfolios, audience insights, and past campaign performance before making selections.

What information should I include in my campaign brief?

Include campaign objectives, target audience, key messages, content requirements, hashtags, mentions, deadlines, budget, deliverables, usage rights, and any brand guidelines or restrictions.

How do I evaluate influencer applications?

Review their content quality, audience alignment with your target market, engagement rates, professionalism in communication, proposed ideas, timeline feasibility, and previous brand collaboration success.

Can I request revisions to influencer content?

Yes, you can request reasonable revisions if content doesn't meet campaign guidelines. Clear communication about expectations upfront helps minimize revision needs and ensures successful collaborations.

How do I measure campaign success?

Track metrics like reach, impressions, engagement rate, click-through rates, conversions, brand mention sentiment, and ROI. Our analytics dashboard provides comprehensive campaign performance insights.

Payments & Billing

How do payments work on Fluencr.in?

Brands pay upfront when confirming collaborations. Funds are held securely and released to influencers upon campaign milestone completion. We support UPI, bank transfers, digital wallets, and international payment methods.

What are Fluencr.in's service fees?

We charge a small service fee (typically 5-10%) on successful campaign transactions. This covers platform maintenance, payment processing, dispute resolution, and customer support. Exact fees are displayed before transaction confirmation.

When do influencers get paid?

Payments are released based on agreed milestones - typically 50% on campaign acceptance and 50% on successful content delivery. Payments are processed within 3-5 business days after milestone completion.

What payment methods are accepted?

For India: UPI, NEFT, RTGS, Paytm, PhonePe, GooglePay. For international users: PayPal, Stripe, bank transfers. We're continuously adding more payment options based on user needs.

How do I handle tax obligations?

Users are responsible for their tax obligations. We provide transaction receipts and annual earning statements. For Indian users earning above ₹2.5 lakhs annually, TDS may apply as per government regulations.

What happens if there's a payment dispute?

Our mediation team reviews disputes fairly, examining campaign deliverables, communication records, and terms. We aim to resolve disputes within 5-7 business days with solutions that protect both parties' interests.

Platform Features

How does the AI matching system work?

Our AI analyzes 50+ data points including audience demographics, engagement patterns, content style, brand affinity, past performance, and user preferences to create highly compatible matches between brands and influencers.

Can I see detailed analytics for my campaigns?

Yes! Premium users get access to comprehensive analytics including reach, impressions, engagement rates, audience demographics, sentiment analysis, conversion tracking, and ROI calculations.

How do I communicate with other users?

Use our in-app messaging system for secure communication. All messages are encrypted, and you can share files, images, and campaign briefs. Email notifications keep you updated on new messages.

Can I save and reuse campaign templates?

Premium users can create and save campaign templates for recurring collaborations, making it easier to launch similar campaigns quickly with consistent brand messaging and requirements.

Is there a mobile app?

Yes! Our mobile apps for iOS and Android offer full platform functionality. Manage campaigns, communicate with partners, track analytics, and receive notifications on the go.

How do I report inappropriate content or behavior?

Use the report button on any profile or content. Our moderation team reviews reports within 24 hours and takes appropriate action including warnings, temporary suspension, or permanent bans for serious violations.

Account & Security

How do I verify my account?

Complete email/phone verification, submit government ID for identity verification, and link your social media accounts. Verified accounts get priority in search results and access to premium campaigns.

What if I forget my password?

Use the 'Forgot Password' option on the login screen. We'll send a reset link to your registered email. You can also reset via SMS if you have phone verification enabled.

How do I update my profile information?

Go to Settings > Profile in the app. You can update personal information, bio, portfolio, social media links, and preferences anytime. Some changes may require re-verification.

Can I delete my account?

Yes, go to Settings > Account > Delete Account. Note that active campaigns must be completed first. Account deletion is permanent and cannot be reversed after 30 days.

Is my personal information secure?

Absolutely. We use bank-level encryption, secure servers, and follow industry best practices. We never share personal information without consent and comply with all data protection regulations.

How do I change my notification preferences?

Visit Settings > Notifications to customize email, push, and SMS notifications for different activities like new campaigns, messages, payments, and platform updates.

Most Popular Questions

The questions our users ask most frequently

How quickly can I start earning?

You can start applying for campaigns immediately after profile verification. First earnings typically come within 2-4 weeks of active participation.

What makes Fluencr.in different from other platforms?

Our AI-powered matching, mobile-first approach, transparent pricing, Indian market focus, and comprehensive support system set us apart.

Can international brands work with Indian influencers?

Absolutely! We facilitate international collaborations with proper currency conversion and compliance with local regulations.

How do I increase my chances of getting selected?

Complete your profile 100%, maintain high engagement rates, apply promptly to relevant campaigns, and deliver exceptional content quality consistently.

Still Have Questions?

Our support team is here to help you succeed on Fluencr.in

Live Chat

Available 24/7 in the app

Email Support

support@fluencr.in

Help Center

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